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Please note that there is a £1.50 booking fee per transaction on all tickets purchased online or by phone. (This applies to tickets booked via Festival website and box office phone number. For tickets booked with other venues, charges may vary.)

Booking in person

You can book in person at the Queens Welcome Centre  , this is located at the entrance to the Queens main building.

Its just on your left of the Black and White hall as you enter through the main entrance.

This is open from Monday-Friday 9am-6pm for bookings, or Saturday 10am-2pm.

The main Box Office Telephone number is 02890 97 11 97

No Exchange or Refunds - terms and conditions can be found here

Once purchased, tickets cannot be exchanged or refunded for any reason except in case of cancellation of a performance by the festival.

Discounts

Festival Discounts :
Some discounts and offers only available through the Belfast Festival Main Box Office. (Double discounts do not apply)

Standard Concession :
Where there are two prices listed for an event, the cheaper price is normally a concession price available on tickets purchased for under 15s, full time students, over 60s, disabled audiences and the unemployed. Proof of identity may be required. There is a limited number of concession tickets available at events offered.

Disability :
Disability concessions cannot be booked online but by contacting the Box Office directly on (028) 9097 1197 or via text phone (028) 9097 1324. We apologise for this inconvenience but we want to make sure that we provide you with any relevant information about seating plans at the venue, any signed or audio described performances, and find out whether or not there is anything you require from us on the day of your visit.

If you are disabled and require a personal assistant, you are entitled to the concession price (if one is available for your chosen event) and your personal assistant goes free.

Group Discounts :
For every 10 tickets purchased you get another FREE! (Tickets must be purchased in one transaction. Discount not applicable to certain events.)

E.G Purchase 10 tickets the 11th person goes free : Purchase 22 tickets the 21st and 22nd go free)

Disability Access :

Discounts - please read info above on ticket discount offers for disabled customers

Booking Tickets - please inform our Box Office staff if you are a wheelchair user or if you have mobility difficulties, visual impairment, or hearing impairment requiring the use of an induction loop. This will allow us to inform our Front of House staff and ensure you are seated in the most appropriate place.

Alternate Brochure Formats -  the Festival brochure is available in Braille and audio formats. Tel (028) 9097 1197 to obtain a copy or email festivalservice@qub.ac.uk . A digital version of the brochure, with zoom capability, is available on the homepage of our website www.belfastfestival.com    

Venues – Ulster Bank Belfast Festival at Queen’s is a disability friendly organisation. While it is our policy to be all-inclusive, some of our venues may not have full accessibility. Please refer to our map and venue listings information available online at www.belfastfestival.com . If you require further information or a more detailed description please phone our Festival Box Office on (028) 9097 1197.